Each new inquiry costs a practice an average of $100 to $300 and only 1 out of 7 surgical inquiries books a consult during their first call. What about the other 6 inquiries? Those potential patients will probably end up contacting and scheduling an appointment with another practice.
How can you manage inquiries and follow up with every potential patient?
Use Altas Sheets! With this innovative new tool, you can automatically collect and manage lead data, and utilize sales funnels that show you what’s most pressing and/or most profitable in your immediate future.
Don’t use Excel! Some practices we speak with are using spreadsheets to manage portions of their business: Accounts payable/receivable, inventory tracking, and of course patient lead management. Knowing that their EMRs do not have good lead management tools, staff are instructed to add surgical inquiries (from Facebook, Instagram, RealSelf, practice website, etc) into these Excels. This method is not compliant, secure or efficient, and in many cases, it may be the cause of low conversion rates.
By using Atlas Sheets, specialty healthcare practices can easily determine which areas of the sales process require focus. Atlas Sheets help provide valuable insight on trends, missed opportunities, and the source of your most profitable leads. Combining these sheets with Atlas’s visual sales tracking tools helps practices become more productive, and eliminates the administrative time wasted when trying to manage spreadsheets stores throughout different computers.
Most retail, telecom, and banking companies are incorporating business intelligence (BI) into their day-to-day management activities. Healthcare practices that focus on elective medicine are no different and can harness the patient data collected every day to enhance the services offered as well as return on investment.